How to order

How to order

If you are interested in our products and want to place an order, firstly send us enquiry on product page or contact us by email [email protected], and we will send you our price list.
After that you can make a list of the products or just show the pictures that you are interested in and send it to us so that we can prepare the Proforma Invoice with freight cost and bank account for your checking.
After you receive the Proforma Invoice you can send us the 30% depositor full payment (for small order)using Western Union or Bank Transfer or Paypal
Once we receive you full payment we prepare your goods and ship them out in 1-2 working days.
And we need to know the following information of your order
a) Shipping information – Contact Name, Company name, Detail address, Phone number, Fax number,
b) Product information – model numbers, quantity, pictures
c) Delivery time required
Freight payment (by collect or prepare)
d) Or if you have own forwarder, tell me their contact details

Min Order Quantity

The MOQ for each products is different. Usually it is about 300-500-1000pcs/model.,Each design total mount 500pcs. We can accept the sample order as a trail order, but some items need to check if we have stock .if you meet with our MOQ, you can get some discount

Payment

We accept these kinds of payments: Cash, Bank Transfer (T/T), Western Union, MoneyGram, and Paypal
Cash payment is only available for the customers those can come to our office or store.
30% in advance balance before shippment. If it is only small payment, u can arrange the full payment to us
In order to short the delivery time, please fax or email us a wire transfer copy once you settle the payment, we’ll arrange production once get that copy and delivery ASAP after full payment done.

Shipping

Your orders will be shipped within 1/2 working days from the receiving of the full payment.
Usual order: By express, DHL/ UPS/ Fedex/ EMS etc. It takes 3-5-7 working days to reach u ,and it is door to door fast service
Large order: By sea or By air, and it would not be the first choice, but we can do it after we discuss the details.
Will choose the best and convenient way for your need
Once we ship we will send you the tracking number on next day so that you can track your parcel online.
Buyers are responsible for any customs duties if applicable.

Tips: The transportation way depends on client’s choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, seaport)

Quality Check and Warranty

We have a strict QC department in the factory, all raw material must be inspected before mass production. semi-product and final product must be checked very carefully on production line. pick up defective ones and pack the good ones.
And we check our products one by one before we pack and ship to make sure they are all what you ordered, to make sure the quantity be in good condition.
We provide 6 months to 12 months international warranty depending on the product. We accept free replacement for unqualified products. Buy with confidence!
All returns, whether for defective products or otherwise, must be pre-authorized by us. Please contact us to get approval before shipping the returned products. The products must be in original condition.
In all cases, shipping fees for the return of an item (whether for refund or exchange) are the responsibility of the buyer. Replacement merchandise will be shipped free of charge.
Replacements will be shipped upon receipt of the returned products.