Privacy Policy
This policy explains what personal data Hengye Electronics Co., Ltd. (“China Top Cable”) collects when you use this website or contact us, how we use it, and the rights you have over it.
1. Who We Are
Hengye Electronics Co., Ltd., trading as China Top Cable, Kangli Industrial Zone, Henggang, Longgang District, Shenzhen, China. For any privacy question or request, contact [email protected].
2. What We Collect
Information you give us: name, company, email, phone / WhatsApp, country, product requirements, and any drawings or files you upload through our inquiry forms.
Information collected automatically: IP address, browser type and version, device type, pages visited, referring URL, and cookie identifiers.
3. How We Use It
- To respond to your inquiry and prepare quotations;
- To process and fulfil orders, arrange shipment and provide after-sales support;
- To improve our website, products and services;
- To send commercial information where you have consented or where we have a legitimate interest — every message includes an opt-out;
- To comply with legal, tax and export-control obligations.
4. Legal Bases (GDPR)
Where the EU/UK GDPR applies, we rely on: performance of a contract (quotation, order, delivery) · legitimate interests (B2B marketing, fraud prevention, network security) · consent (non-essential cookies, newsletter — withdrawable at any time) · legal obligation (tax and export records).
5. Sharing
We share personal data only with: logistics carriers and freight forwarders; payment providers and banks; IT and cloud hosting providers; professional advisers; and authorities where legally required. We do not sell personal data.
6. International Transfers
This website is hosted on servers located in the United States. Our company, sales and engineering teams are based in Shenzhen, China. Where personal data is transferred outside the EEA/UK, we rely on appropriate safeguards such as the EU Standard Contractual Clauses, together with technical measures including TLS encryption and access controls.
7. Retention
Inquiry records: 3 years from last contact. Contract, invoice and shipping records: as required by tax and export law (typically 5–10 years). Cookie data: as described in our cookie notice.
8. Your Rights
You may request access, correction, deletion, restriction, portability, or object to processing, and (where applicable) withdraw consent. EU/UK users may lodge a complaint with their local supervisory authority. California residents may exercise rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them.
Requests: [email protected] — we respond within 30 days.
9. Cookies
We use essential cookies to operate the site (session and inquiry list) and, where enabled, analytics cookies to understand traffic. You can block or delete cookies in your browser settings; essential cookies are required for the inquiry list to function.
10. Security
We use TLS encryption, access controls and least-privilege administration. However, no transmission over the internet is completely secure and we cannot guarantee absolute security.
11. Children
Our site is intended for business use and is not directed at children under 16. We do not knowingly collect their personal data.
12. Changes and Contact
We may update this policy; the “last updated” date will change accordingly. Questions or requests: [email protected].
Send us the email address or company name you used in your inquiry and we will action your request within 30 days.